LAUSANNE, CH — SYSTEMS IN PRODUCTION

Paperwork
to the assistant.
The craft
to you.

FR — LA PAPERASSE À L’ASSISTANT. LE MÉTIER, À VOUS.

You heal, build, grow, create. We install a digital office that sorts your messages, drafts your quotes, chases your invoices and files your documents — and never decides in your place. You check, you validate, you stay in charge.

Agentic Realism is a Lausanne (Switzerland) agency that installs agentic offices — bounded digital assistants — for artisans, therapists, gardeners, producers and creators: request triage, quotes, Swiss QR invoices, follow-ups and filing, always validated by the human. Free 30-minute diagnostic.

FIG. 01 — LEAF NETWORK / FEUILLE-RÉSEAU
COORDINATES
46.5197° N, 6.6323° E
PRACTICE
TAILOR-MADE AGENTIC OFFICE
FOR
ARTISANS · THERAPISTS · LAND · STUDIOS
DIAGNOSTIC
30 MIN — FREE
( 01 ) THE PROBLEM — WHERE YOUR TIME GOES

Evenings still go to the admin.

FR — LE SOIR, C’EST ENCORE DE L’ADMIN : MESSAGES, DEVIS, FACTURES, CLASSEMENT.

SLACK
NOTION
GMAIL
DRIVE
CRM
PROMPTS
DASHBOARD
TICKETS
DOCS
EXPORTS
AGENDA
API KEYS
FIG. 02 — YOUR WEEK, AS YOUR NERVOUS SYSTEM SEES IT
SCATTEREDCONVERGENCE 0%COHERENT
01 / 03

Everything is scattered

WhatsApp, email, photos, notebooks, Drive, calendar: each tool holds a piece of your business. None holds the whole.

FR — CINQ APPLIS, CHACUNE UN MORCEAU. AUCUNE LE TOUT.

02 / 03

You repeat yourself, endlessly

The same context rebuilt for every quote, every follow-up, every client: who, what, where were we, what was promised.

FR — LE MÊME CONTEXTE, RECONSTRUIT À LA MAIN, À CHAQUE FOIS.

03 / 03

Nothing happens on its own

If you don’t sort, chase and file tonight — nobody does. And that time comes out of the craft, and out of life.

FR — SI VOUS NE LE FAITES PAS CE SOIR, PERSONNE NE LE FAIT.

( 02 ) CONCRETE — ONE DAY, BEFORE / AFTER

Pick your trade.
Watch the day change.

FR — CHOISISSEZ VOTRE MÉTIER. REGARDEZ LA MÊME JOURNÉE, AVANT ET APRÈS.

Same phone, same clients, same hours. What changes: who carries the paperwork.

YOUR TRADE

BEFORE — THE DAY AS IT IS

  1. 06:45Three WhatsApp messages from clients during the commute. You’ll answer “later”.
  2. 12:20A missed call on site. The number gets lost in the call history.
  3. 18:30You dig through your phone for the site photos to write the quote.
  4. 21:40Quote started, not finished. Two invoices not chased. Tomorrow, promise.

AFTER — THE SAME DAY, WITH THE OFFICE

  1. 06:45Messages are sorted. Serious requests already have a file, with the client’s history.
  2. 12:20The missed call becomes a structured note: name, site, request, proposed callback.
  3. 18:30Your photos and three voice notes became a draft quote. You correct two lines.
  4. 21:40Polite reminders went out during the day — validated by you. Tonight, you’re with your family.
WHAT THE SYSTEM ACTUALLY TRANSFORMS
Site photos + voice notesdraft quote ready to correct
Missed callclient file + scheduled callback
Accepted quoteSwiss QR invoice + polite reminders

In both columns, you send, you sign, you decide. The assistant prepares and files — it makes no decision on its own, and everything it does is visible and reversible.

FR — IL PRÉPARE. IL N’ENVOIE, NE SIGNE, NE DÉCIDE JAMAIS SANS VOUS.

( 03 ) THE METHOD — HOW IT GOES

Three steps.
No jargon.

FR — TROIS ÉTAPES. AUCUN JARGON. VOUS GARDEZ LA MAIN À CHACUNE.

STEP 01

We listen

30 MINUTES · FREE

You tell us about your days. Together we spot where your time goes and what weighs on you. No hard sell: if we can’t help, we say so.

FR — VOUS RACONTEZ, ON ÉCOUTE. PAS DE VENTE FORCÉE.

STEP 02

We install a first brick

1 WEEK · FROM 490.– CHF

One single thing, the one that relieves the most: request triage, quotes, follow-ups. Wired to your current tools, explained simply.

FR — UNE SEULE BRIQUE UTILE, RELIÉE À VOS OUTILS ACTUELS.

STEP 03

You keep the hand

UPKEEP · FROM 90.–/MO

Nothing goes out without your OK. We monitor, adjust, improve with you. And if you want to stop: everything is reversible, your data stays yours.

FR — RIEN NE PART SANS VOTRE ACCORD. TOUT EST RÉVERSIBLE.

THREE COMMITMENTS
Your data stays in Switzerland or Europe
Everything is reversible — stop whenever you want
We speak your trade, not jargon
( 04 ) THE DIVIDING LINE — WHO DOES WHAT

The assistant prepares. You decide.

FR — L’ASSISTANT PRÉPARE. VOUS DÉCIDEZ. LA LIGNE RESTE VISIBLE.

→ TO THE ASSISTANT / À L’ASSISTANT

  • Paperworksorting · follow-ups · summaries · filing
  • Adminforms · invoices · checks
  • Memoryclients · history · promises kept
  • Preparationdrafts · reminders — nothing sent without you
THE LINE — LA LIGNE

← KEPT HUMAN / À VOUS

  • The craftyour trade, your presence
  • Judgmentsensing what is right and fitting
  • Carethe relationships, the consequences
  • Directionchoosing what truly matters
( 05 ) APPLICATIONS — WHAT WE INSTALL

Concrete systems.
For small businesses that need to move.

FR — SYSTÈMES CONCRETS POUR TPE : VOIX, CRM, DEVIS, FACTURATION, SUIVI.

Our work is not to add yet another chatbot. We compose popular AI tools and existing business bricks into systems that absorb paperwork, keep the client thread, and produce verifiable action.

We can start from what the business already uses — WhatsApp, email, Google Workspace, Microsoft 365, Bexio, Crésus, Shopify, Notion, Airtable — then bound ChatGPT, Claude, Gemini, Perplexity, Firecrawl, Make, n8n or Zapier with permissions, logs and human resume.

ChatGPTClaudeGemini
PerplexityFirecrawl
Maken8nZapier
BaserowAirtableNotion
Google WorkspaceMicrosoft 365
WhatsAppemailphone
StripeShopifyWooCommerce
BexioCrésusBananaSwiss QR bill

PROBLEMS THE SYSTEM CAN ABSORB

PROBLEM 01

Inbound requests getting lost

Calls, messages, forms and emails arrive everywhere. The system captures, qualifies, summarizes and prepares the next action so no client disappears.

PROBLEM 02

Quotes, invoices and follow-ups too slow

Site notes, appointments or requests become draft quotes, Swiss QR invoices, polite reminders and payment follow-up — always validated by the human.

PROBLEM 03

Business knowledge scattered

Prices, conditions, photos, documents, decisions and client preferences stay linked in a living CRM instead of being lost across Drive, WhatsApp, notebooks and memory.

Deployable bricks.

Each brick can stand alone or become part of an agentic office: small at first, observable, reversible, then enriched at the real pace of the business.

Voice agent / augmented front desk

Answer, take a structured message, qualify a request, create a task or prepare a reminder when nobody can pick up.

PHONE · TRANSCRIPTION · CRM · TASKS

Living CRM & client follow-up

A client file that keeps history, documents, promises, next actions and sensitive points in one coherent place.

BASEROW · AIRTABLE · NOTION · TICKTICK

Assisted automatic quotes

Turn notes, photos, forms or emails into a quote draft with options, assumptions and questions to validate.

FORM · AI · PDF · VALIDATION

Invoicing & reminders

Prepare invoices, Swiss QR bills, payment tracking and clean reminders without losing tone or relationship.

BEXIO · CRÉSUS · BANANA · QR-BILL

Admin agentic office

Email triage, attachment summaries, data extraction, Drive filing, prepared replies and tasks.

GMAIL · DRIVE · DOCS · AGENTS

Business knowledge base

FAQ, procedures, pricing, constraints, response style and decisions in a searchable DNA Dossier / ExoBrain.

MARKDOWN · OBSIDIAN · SEARCH · LOGS

Watch & monitoring

Monitor websites, tenders, client reviews, competitors, regulatory changes or market signals.

FIRECRAWL · RSS · ALERTS · REPORTS

Operations dashboard

See requests, quotes, reminders, tasks, sales or incidents in a simple dashboard instead of ten tools.

DASHBOARD · API · CSV · KPI
APPLICATIONS BY FIELD

Every craft has its own noise.

The question is not “which AI tool should we install?” but “where does the business lose time, context or quality?” Examples change with the field.

Artisans · building · renovation

  • site calls → client files
  • photos + notes → quote draft
  • invoice reminders and intervention planning

Therapists · clinics · practitioners

  • inbound requests triaged carefully
  • documents and consent prepared
  • reminders, FAQ and invoicing without exposing sensitive material

B2B services · agencies · consultants

  • lead qualification and speed-to-lead
  • meeting summaries → CRM
  • commercial proposals and follow-ups prepared

Retail · e-commerce · studios

  • WhatsApp/email messages centralized
  • product sheets and FAQ generated
  • reviews, returns and campaigns tracked

Producers · restaurants · hospitality

  • orders and bookings structured
  • menus, allergens, suppliers
  • seasonal planning and client communication

Associations · training · administration

  • registrations and documents filed
  • membership or dossier follow-ups
  • funder reporting and minutes
( 06 ) OFFERS — START SMALL

Start small.
Stay in charge, at home.

FR — COMMENCER PETIT. RESTER MAÎTRE CHEZ VOUS. PRIX FIXES, SANS PIÈGE.

DOOR 01

Diagnostic

MEETING · 30 MIN

Together we look at where your time goes, and what can be delegated without risk. If we can’t help you, we say so.

  • — your tools, mapped
  • — the frictions identified
  • — a simple plan, in writing
FreeAND NO STRINGS ATTACHED
DOOR 02
POPULAR

First brick

INSTALLATION · 1 WEEK

One single thing, done well: request triage, quotes or follow-ups — whichever relieves you most.

  • — adapted to your trade
  • — wired to your current tools
  • — explained simply, in plain words
490.– CHF
DOOR 03

Full office

INSTALLATION · 2–3 WEEKS

Requests, clients, quotes, invoices, follow-ups: all connected. The system holds your office, you hold your craft.

  • — your tools connected together
  • — memory of clients and projects
  • — training: check and validate
1'900.– CHF
DOOR 04

Tailor-made

ARCHITECTURE · PER PROJECT

A team, higher volumes, special needs: we design the full architecture with you, brick by brick.

  • — several coordinated assistants
  • — durable memory of the business
  • — secure Swiss hosting
4'900.– CHFSTARTING POINT

You only pay if you validate. Change your mind? Nothing to settle.

AND THEN
We stay at your side
Essential90.–/mo
we monitor · 1 intervention per month · email support
StandardRECOMMENDED290.–/mo
we monitor and improve · 3 interventions · monthly check-in
Premium590.–/mo
unlimited interventions · advice · continuous evolution

The monthly fee covers our service: monitoring, fixes, improvements. Hosting and AI inference are billed at usage, transparently.

( 07 ) THE PROOF — WE RUN IT OURSELVES

Not a demo.
Our own office.

FR — PAS UNE DÉMO. LE SYSTÈME QUE NOUS UTILISONS NOUS-MÊMES, CHAQUE JOUR.

Everything we offer runs first at our own desk, every day: our messages, documents, follow-ups and reminders go through the same system we install for you — on our own servers.

Looking for an AI agent, OpenClaw or Hermes Agent without becoming a sysadmin? We deploy agentic systems on a Swiss VPS (Hetzner), with living context, explicit permissions and human resume — beyond an isolated chatbot.

AGENTS
  • Hermes Agent
  • OpenClaw
  • Pi
  • Claude Code
  • Codex CLI
TOOLS
  • Firecrawl
  • ChatGPT
  • Kimi
INFRASTRUCTURE
  • Hetzner
  • Cloudflare
  • Vercel
  • Railway
  • Docker
  • Tailscale
hermes@agentic-realism — tmux : resilienceLIVE
MISSION: PRESERVE CONTEXT · TURN ENTROPY INTO OPERATIONAL SYNTROPY
( 08 ) GOING DEEPER — THE PHILOSOPHY, AFTER KAREN BARAD

An agency for living systems, not for dead demos.

FR — L'INTELLIGENCE N'EST PAS DANS L'OUTIL. ELLE ÉMERGE DANS LA RELATION.

N°01KAREN BARAD

Agential Realism

The real is not merely observed: it is produced within apparatuses. An agent system does not "reflect" an organization, it reconfigures its practices and responsibilities.

FR — LE RÉEL SE PRODUIT DANS LES DISPOSITIFS, IL N’EST PAS OBSERVÉ.

N°02VS INTERACTION

Intra-action

Human, agent, project and task do not pre-exist their relation: they are defined in the operation that brings them into play.

FR — LES ENTITÉS ÉMERGENT DANS LA RELATION, PAS AVANT.

N°03VS REFLECTION

Diffraction

Several agents, angles and sources produce useful interference. You read the differences to decide — not mirrors.

FR — LIRE LES DIFFÉRENCES, PAS LE MIROIR.

N°04AGENTIAL CUT

Agential cut

Folders, permissions, keys, scopes: the architecture decides what the system can see, do and answer for.

FR — LA FRONTIÈRE DÉCIDE DE CE QUI DEVIENT POSSIBLE.

N°05THE CAPACITY TO RESPOND

Response-ability

Logs, permissions, verification, human resume. A system must account for itself — and the human stay able to respond.

FR — LA CAPACITÉ DE RÉPONDRE, GARDÉE MATÉRIELLE.

N°06VS DEAD ARCHIVE

Living context

Not a frozen file: the true state of projects, the reasons behind decisions, human preferences — preserved, enriched and passed on instead of overwritten.

FR — UN CONTEXTE QUI RESPIRE : ÉTAT, RAISONS, PRÉFÉRENCES.

N°07CIRCULATION

Torus

The circulation layer between memory, action, agents, logs and human decisions: what is learned flows back to feed the system instead of getting lost.

FR — CE QUI EST APPRIS REVIENT NOURRIR LE SYSTÈME.

N°08ENTROPY → COHERENCE

Syntropy

Entropy scatters context. Syntropy makes memory, intent and action converge toward more coherence.

FR — MÉMOIRE, INTENTION ET ACTION QUI CONVERGENT.

N°09BERGSON

Vital impetus

A workflow must not become a cage: enough structure to hold, enough openness for the unforeseen.

FR — ASSEZ DE STRUCTURE POUR TENIR, ASSEZ D’OUVERTURE POUR VIVRE.

« A workflow must not become a cage. It should keep enough structure to hold, and enough openness to allow the unforeseen, variation, and evolution. »
THE VITAL IMPETUS — AFTER HENRI BERGSON
KEYS, NOT PROMPTSCARE BEFORE SCALETASTE AS COMPASSCONTEXT OVER OUTPUT
KEYS, NOT PROMPTS

A prompt is not a permission. Boundaries must be material: scopes, access, firewalls, logs.

CARE BEFORE SCALE

Automate only what reduces human load without dissolving responsibility.

TASTE AS COMPASS

Human taste selects what deserves to be amplified, not merely what can be optimized.

CONTEXT OVER OUTPUT

A good agent produces less noise and more decision continuity.

( 09 ) FREQUENTLY ASKED QUESTIONS

Frequently
asked.

Yes — that's exactly why we exist. We speak your trade, not jargon. Nothing to code, nothing to administer: we install, we explain simply, and you learn one thing — checking and validating what the assistant prepares.

FR — PAS DE CODE, PAS DE JARGON. UNE SEULE CHOSE À APPRENDRE : VÉRIFIER ET VALIDER.

( 10 ) GET STARTED — CONTACT

Start with 30 minutes.

FR — RACONTEZ-NOUS VOS JOURNÉES. RÉPONSE SOUS 24 HEURES.

Tell us about your days in two sentences: where your time goes, what weighs on you. We answer within 24 hours with a first lead — concrete, no jargon.

DIAGNOSTIC30 minutes to locate the first brick.FREE IF NO ENGAGEMENT FOLLOWS